Our Enhanced Care Team consists of Care Coordinators and an Advanced Care Practitioner, who support patients in preparing for or following up conversations with clinicians about their treatment and health reviews. They offer reassurance and advice, can arrange or direct to support services or organisations and offer a ‘listening ear’.
They work with particular groups of patients (and their carers) in our surgeries; Neurodivergent and learning disability, serious mental illness (SMI)*, dementia, palliative, frailty/housebound, cancer and terminal illness.
Working with the GPs, they make sure that support is available to patients and their carers. They may also be involved in supporting patients in care homes.